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Terms of Use

Last updated: June 6, 2025

Introduction

These Terms and Conditions (“Terms”) govern your access to and use of LLMtel (the “Service”). By registering for an account, accessing, or using the Service in any manner, you (“User,” “you,” or “your”) agree to be bound by these Terms. If you do not agree to all of these Terms, you may not access or use the Service.

Definitions

  • “Account” means a unique user profile created by you to access the Service.
  • “Dashboard” means the web-based interface through which you access the reports generated by the Service.
  • “LLM” means any large language model (e.g., OpenAI’s GPT, Anthropic’s Claude, Google’s Gemini, etc.) integrated into the Service.
  • “Report” means the organized compilation of responses, analyses, or data returned by the LLMs in response to your Query.
  • “Query” means the search-term, prompt, question, or any other input you submit to the Service.
  • “Service Content” means all text, data, reports, graphics, code, and other materials you access through the Service.
  • “Subscription Fee” means any fees you pay to access premium features of the Service, if applicable.

Acceptance; Eligibility

  • Acceptance. By registering for an Account or using the Service, you expressly acknowledge that you have read, understood, and agree to these Terms. If you do not agree with any provision of these Terms, you must not register for an Account, access, or use the Service.
  • Eligibility. You represent and warrant that:
    • You are at least eighteen (18) years of age (or the age of majority in your jurisdiction, if older);
    • You possess the legal right, capacity, and authority to enter into these Terms;
    • Your registration and use of the Service comply with all applicable laws and regulations; and
    • Your information provided at registration is true, accurate, and complete.

Account Registration and Security

  • Account Creation. To access the Service, you must register for an Account by providing a valid email address, choosing a password, and any other information we reasonably require.
  • Account Security. You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You agree to:
    • Keep your password secure and not share it with any third party;
    • Notify us immediately of any unauthorized use of your Account or any other breach of security; and
    • Ensure that you log out of your Account at the end of each session.
  • Suspension or Termination of Accounts. We reserve the right, in our sole discretion, to suspend or terminate your Account and/or your access to the Service, without notice, if you violate these Terms or if we suspect fraudulent, abusive, or unlawful activity.

Service Description and Use

  • Overview. The Service allows you to submit a Query; in turn, the Service communicates your Query to one or more LLMs. Each LLM’s response (to the extent available) is compiled into a Report, which you may access via the Dashboard and receive via email.
  • Account Requirement. You cannot access any Results or Reports without first registering for and logging into an Account.
  • Permitted Use. Subject to your compliance with these Terms, you may use the Service solely for your internal, non-commercial, or commercial purposes (as permitted under your subscription level, if applicable).
  • Prohibited Conduct. You agree not to, and you will not permit any third party to:
    • Use the Service for any purpose that is illegal, infringing, fraudulent, or harmful;
    • Interfere with or disrupt the Service or servers or networks connected to the Service;
    • Attempt to gain unauthorized access to the Service, other accounts, or computer systems;
    • Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Service or any software component thereof;
    • Reproduce, distribute, or sublicense any portion of the Service, except as expressly permitted by these Terms;
    • Commit any act that could give rise to civil or criminal liability; or
    • Permit any third party to do any of the foregoing.

Subscription, Fees, and Payment

  • Free and Paid Tiers. The Service may be offered in free and/or paid tiers. Free-tier features and usage limits (if any) are communicated on our website or in-app. Access to premium features requires payment of Subscription Fees.
  • Fees. You agree to pay all applicable Subscription Fees as published on our website at the time you subscribe. Subscription Fees are non-refundable, except as otherwise provided in writing by us.
  • Billing and Payment.
    • You must provide valid payment information (e.g., credit card) to subscribe to any paid tier.
    • By providing payment information, you represent that you are authorized to use the payment method you designate.
    • We will charge the Subscription Fee to your designated payment method on a recurring basis (e.g., monthly, yearly) unless and until you cancel your subscription.
    • We reserve the right to change Subscription Fees upon thirty (30) days’ notice to you, provided that any price change will not affect fees already incurred.
  • Cancellation and Termination.
    • You may cancel your subscription at any time through your account settings. Cancellation will become effective at the end of the current billing cycle.
    • If you cancel your subscription, you will not receive a refund for any fees already paid, unless otherwise required by law or expressly agreed by us.
    • We reserve the right to terminate or suspend your subscription or access to the Service at any time, for any reason, including non-payment or violation of these Terms.

Ownership, License, and Intellectual Property

  • Our Ownership. As between you and us, we, or our licensors, retain all right, title, and interest (including all intellectual property rights) in and to the Service, the underlying software, technology, and the Service Content (excluding your Content as described below).
  • License to Use the Service. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your lawful business or personal use.
  • User Content.
    • “User Content” means any information, text, data, or other content you submit to or through the Service, including your Query, preferences, and account profile data.
    • You retain all rights in and to your User Content. By submitting User Content to the Service, you grant us a worldwide, royalty-free, sublicensable, transferable, non-exclusive license to use, reproduce, distribute, adapt, modify, create derivative works of, publicly display, and otherwise exploit your User Content solely to provide, maintain, and improve the Service.
    • You represent and warrant that you own or have all rights, licenses, consents, and permissions necessary to grant us the foregoing license.
  • LLM-Generated Content.
    • The LLMs may return content that is based on third-party data, including copyrighted or proprietary materials. You acknowledge that:
      • Such LLM-Generated Content may be inaccurate, incomplete, or out of date;
      • We do not control, endorse, or guarantee the accuracy or legality of any LLM-Generated Content; and
      • All rights in and to the underlying LLM technology and any underlying third-party content remain with the respective rights holders.
    • To the extent permitted by applicable law, we grant you a non-exclusive, non-sublicensable license to use, reproduce, display, and distribute LLM-Generated Content solely as part of your internal evaluation or business operations, provided you comply with any attribution or usage requirements imposed by the LLM provider.
    • You are solely responsible for verifying the accuracy, completeness, or legality of any LLM-Generated Content before relying on it.

Disclaimers; No Warranties

  • “As Is” and “As Available.” YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT THE SERVICE, SERVICE CONTENT, AND ANY REPORTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND, AND THAT YOUR USE OF THE SERVICE IS AT YOUR OWN RISK.
  • No Warranty. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COMPANY, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION:
    • ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT;
    • ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE;
    • ANY IMPLIED WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, BE ERROR-FREE, OR OPERATE WITHOUT INTERRUPTION; and
    • ANY WARRANTIES RELATED TO THIRD-PARTY PRODUCTS OR SERVICES (INCLUDING ANY LLM).
  • Accuracy of LLM Responses. THE LLM RESPONSES MAY BE INACCURATE, INCOMPLETE, OUT OF DATE, OR MISLEADING. COMPANY DOES NOT REPRESENT OR WARRANT THAT THE SERVICE OR ANY LLM RESPONSES WILL BE ACCURATE OR RELIABLE.
  • No Professional Advice. THE SERVICE IS INTENDED FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE LEGAL, MEDICAL, FINANCIAL, OR OTHER PROFESSIONAL ADVICE. YOU SHOULD NOT RELY ON ANY LLM-Generated CONTENT OR REPORT FOR MAKING IMPORTANT DECISIONS WITHOUT INDEPENDENT, PROFESSIONAL VERIFICATION.

Limitation of Liability

  • Exclusion of Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING (REGARDLESS OF THE THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE):
    • SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES;
    • LOSS OF PROFITS, LOSS OF GOODWILL, LOSS OF BUSINESS, OR LOSS OF REVENUE;
    • LOSS OF DATA;
    • LOSS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
    • CLAIMS OF THIRD PARTIES; OR
    • ANY OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
  • Cap on Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY’S AGGREGATE LIABILITY FOR DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SERVICE SHALL NOT EXCEED THE AMOUNTS PAID, IF ANY, BY YOU TO COMPANY IN THE SIX (6) MONTHS PRECEDING THE CLAIM. IF YOU HAVE NOT PAID ANY FEES DURING THAT PERIOD, COMPANY’S AGGREGATE LIABILITY SHALL BE LIMITED TO FIFTY DOLLARS (US $50).
  • Allocation of Risk. THE DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND COMPANY. COMPANY WOULD NOT BE ABLE TO PROVIDE THE SERVICE ON AN ECONOMICALLY VIABLE BASIS WITHOUT SUCH LIMITATIONS.

Indemnification

You agree to defend, indemnify, and hold harmless Company, its affiliates, and their respective officers, directors, employees, agents, licensors, and providers from and against any and all claims, demands, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of or inability to use the Service;
  • Your Query or User Content;
  • Any violation by you of these Terms;
  • Your infringement or misappropriation of any intellectual property right or other right of any person or entity; or
  • Any negligent or wrongful conduct by you.

Termination

  • Termination by You. You may terminate your Account and discontinue your use of the Service at any time by closing your account through the Dashboard or by contacting us.
  • Termination by Us. We may, in our sole discretion and without notice or liability, suspend or terminate your Account and your access to all or part of the Service, including deletion of your Account and associated data, if you breach these Terms or in the event of any suspected fraudulent or abusive activity.
  • Effect of Termination. Upon termination of your Account:
    • All licenses and rights granted to you under these Terms will immediately cease;
    • You must cease all use of the Service; and
    • We may delete or otherwise dispose of any data associated with your Account, including your User Content and any stored Reports, at our sole discretion.
  • Survival. Sections ‘Account Security’, ‘Ownership; License; Intellectual Property’, ‘Disclaimers; No Warranties’, ‘Limitation of Liability’, ‘Indemnification’, ‘Effect of Termination’, ‘Survival’, ‘Governing Law; Dispute Resolution’, and any other provision that by its nature should survive termination, shall survive any termination or expiration of these Terms.

Governing Law; Dispute Resolution

  • Governing Law. These Terms and any action related thereto shall be governed by and construed in accordance with the laws of the Ontario, Canada, without giving effect to any choice or conflict of law provision or rule.
  • Jurisdiction and Venue. Except as otherwise provided below, any disputes arising out of or relating to these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in Ontario, Canada, and you hereby consent to the personal and exclusive jurisdiction and venue of such courts.
  • Informal Dispute Resolution. Before initiating any lawsuit or arbitration, you agree to contact us at hello@llmtel.com to attempt to resolve the dispute informally. If we cannot resolve the dispute within thirty (30) days, you may proceed to file a claim under Section ‘Jurisdiction and Venue’.
  • Waiver of Jury Trial. TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND COMPANY HEREBY IRREVOCABLY WAIVE ANY RIGHT TO A JURY TRIAL IN ANY LITIGATION ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE.

12. Modifications to the Terms

  • Changes. We may modify these Terms from time to time in our sole discretion. If we make changes, we will provide notice (e.g., via email, in-app notice, or by updating the “Last updated” date).
  • Effective Date of Changes. Unless otherwise stated, modifications become effective thirty (30) days after posting. If you do not agree to the modified Terms, you must stop using the Service and may terminate your Account. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes.

Third-Party Services; Links

  • Third-Party Content. The Service may contain links to third-party websites, resources, or services that we do not control. You acknowledge and agree that we are not responsible for the availability, content, or practices of any such third-party resources, and we do not endorse and are not liable for any content, advertising, products, or other materials on or available from such resources.
  • LLM Providers. The Service utilizes one or more LLMs owned and operated by third parties. Your use of an LLM may be subject to additional terms and conditions between you and the LLM provider. In the event of any conflict between those terms and these Terms, the LLM provider’s terms prevail with respect to content or functionality specifically provided by that LLM.
  • No Endorsement. Any reference to a third-party product, service, process, or other information does not constitute or imply our endorsement, sponsorship, or recommendation.

14. Privacy and Data Protection

  • Privacy Policy. Our Privacy Policy explains how we collect, use, share, and protect information about you. By using the Service, you consent to our collection and use of data as described in the Privacy Policy.
  • Data Retention. We may retain your User Content, Reports, and other data associated with your Account for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, enforce our agreements, or as otherwise described in our Privacy Policy.
  • Security. We implement reasonable administrative, technical, and physical safeguards designed to protect your User Content and Account information. However, no method of transmission or storage is completely secure. We do not guarantee absolute security of your data.

International Use

The Service is controlled and operated from within the United States. If you access or use the Service from outside the United States, you do so at your own risk and are responsible for compliance with applicable local laws. You agree not to use the Service in any jurisdiction where such use would violate any law or regulation.

Miscellaneous

  • Entire Agreement. These Terms (including any additional terms to which you agree when using particular elements of the Service) constitute the entire and exclusive understanding and agreement between you and Company regarding the Service, superseding any prior or contemporaneous agreements, communications, and proposals.
  • Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.
  • Waiver. No waiver of any breach of these Terms shall be deemed a waiver of any subsequent breach.
  • Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction.
  • No Third-Party Beneficiaries. Except as expressly stated herein, these Terms are for the sole benefit of you and Company and are not intended to confer any rights or remedies upon any other person or entity.
  • Notices. All notices under these Terms will be in writing and delivered by email to the address you provide when registering (for notices to you). Notices are deemed given:
    • when received by the recipient if delivered by email during normal business hours; or
    • if delivered after normal business hours or on a non-business day, on the next business day.
  • Force Majeure. Neither party shall be liable for delays or failures in performance resulting from acts beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, labor disputes, governmental action, or interruptions in internet or other telecommunications.

Contact Information

If you have any questions about these Terms, please contact us at: